What Data We Collect and Why We Hold It
When you open an account with us, we collect the information you submit during registration — your name, email address, and contact details — as well as transactional metadata generated when you deposit or withdraw via DANA, OVO, GoPay or QRIS. We also log device identifiers,
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IP addresses, and session data to detect unauthorised access and keep your account secure. We do not sell this data to third parties. Retention periods follow the applicable Indonesian data-protection framework, and data that no longer serves a legitimate purpose is deleted on a rolling schedule.
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Access to your personal records is restricted to authorised team members only, and those members operate under confidentiality obligations. Our legal basis for processing depends on local law, and we adjust our practices accordingly when regulations change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.